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Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to push the Help button, which is present on each page. A pop-up window will show up. It offers detailed info about all the operations that you can carry out on the given page. Each pop-up menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide variety of educational video clips illustrating how to use our hosting Control Panel. They're shot for those of you who would like to see how things are getting done rather than just reading articles. Thus, everyone can quickly get to know our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you need, have a look at our extensive FAQ database, which contains questions asked by real individuals and offers real solutions. We frequently update our FAQ section with new entries so as to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, you can contact our excellent team of customer service technicians available 24x7 and ready to help you with any question. Each trouble ticket you submit will be responded to in less than 60 minutes (the average response time being about 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 286088

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com